The one thing that's so great about Pam is that she never gets rattled. Things get hectic around here sometimes and you have all of these press conferences called with coaches being released and all of the other normal day-to-day environment within an athletic department.

The one thing we're trying to do is back him off a little more to not being too over-aggressive. You have to back them up and make sure that you keep everything in front of you to begin with. Then slowly, with the experience that you get, you allow them to choose their moments. With him (Moore), we're trying to be a little more cautious just so he's taking care of the middle of the field in terms of leveraging the football and deep footballs.

The online and network services units work well together, so online customers taking away from corporate customers isn't an issue. We continually watch our network to ensure there is enough (capacity).

The online travel and lodging industry clearly needs to improve its reliability. Simply put, when your site is unavailable to consumers you lose business. Marriott sets the standard for site reliability and responsiveness in the lodging industry. It is very rare for one site to top our rankings in both these areas, so clearly Marriott is the site to model after from a technical standpoint.

The only advice I give to acting students is, 'Be nice to your underclassmen. You never know who might be in a position to help you get a job one day.'