The online brokerage industry is becoming a bit of an oligopoly.

The online travel and lodging industry clearly needs to improve its reliability. Simply put, when your site is unavailable to consumers you lose business. Marriott sets the standard for site reliability and responsiveness in the lodging industry. It is very rare for one site to top our rankings in both these areas, so clearly Marriott is the site to model after from a technical standpoint.

The only reason it would be terrible to own tobacco is if you think the industry is going to go bankrupt. People are nuts if they don't want to buy stocks that are trading at 60 cents on the dollar.

The only thing I learned from his books is that once the word is written it's going to be held against you for the next hundred years, ... All along I thought this is not my story about living in Provence; it's a woman coming to terms with changing circumstances against a backdrop that happens to be Provence.

The point is the industry itself shouldn't be straddled with constraints that many of our direct competitors don't have. We feel the number 30 percent isn't really justified. It's very, very arbitrary. We consider a number around 40 percent to be more appropriate given the economics in the industry.