The one thing that separates us from other quintets is our mission. Most quintets don't look like us! And they mostly do traditional stuff, with the occasional new work. But we go out of our way to find music of other countries, new and old.

The one thing we're trying to do is back him off a little more to not being too over-aggressive. You have to back them up and make sure that you keep everything in front of you to begin with. Then slowly, with the experience that you get, you allow them to choose their moments. With him (Moore), we're trying to be a little more cautious just so he's taking care of the middle of the field in terms of leveraging the football and deep footballs.

The one thing you're always concerned with against Helena is transition. They're quick at it, they're good at it, so you have to be good at it.

The online and network services units work well together, so online customers taking away from corporate customers isn't an issue. We continually watch our network to ensure there is enough (capacity).

The only certain means of is to render more and better service than is expected of you, no matter what your task may be.