The one thing we're trying to do is back him off a little more to not being too over-aggressive. You have to back them up and make sure that you keep everything in front of you to begin with. Then slowly, with the experience that you get, you allow them to choose their moments. With him (Moore), we're trying to be a little more cautious just so he's taking care of the middle of the field in terms of leveraging the football and deep footballs.

The online and network services units work well together, so online customers taking away from corporate customers isn't an issue. We continually watch our network to ensure there is enough (capacity).

The only certain means of is to render more and better service than is expected of you, no matter what your task may be.

The only experience we are taking from Princeton -- and it is a broken record for me -- is that we have to play better team defense. We have to help each other wherever the ball is on the floor. We've been giving up way too many baskets.

The only reason I'd say no to that is because it's the type of player he is. We have other guys that can fill in in certain spots, but it's the athlete, it's the versatile 6-6, 6-7 athlete that can guard inside guys and guards, and that's where it creates some problems for us. It's not really replacing apples to apples. Anybody else that we replace him with is a completely different kind of athlete.