The one thing we see repeatedly is that once a consumer owns a high definition television, he or she immediately notices the difference -- so much so that viewing habits adjust in order to watch high definition content.

The online and network services units work well together, so online customers taking away from corporate customers isn't an issue. We continually watch our network to ensure there is enough (capacity).

The only assurance we have is, because we won our league, we would be in the NIT. All respect to the NIT, but that's not where these kids want to go.

The only consistent quote was that it brought peace to the house. Parents argue with their kids about media all the time, almost daily. After using Bob for one or two days, the kids accept that 'this is Mum and Dad's rule, and we can't do anything about it'. It becomes a non-issue.

The only defense, like I said, is knowledge to what someone's done. You can't watch your kids 24 hours a day, you let them go out and play, and expect them to be safe.